Our owner-run Serviced Apartment House was designed with the discerning traveller in mind. We pay particular attention to guests who stay for several weeks or months in our facility. High standards in furnishings and design, well-thought-out functionality and a special atmosphere ensure relaxation and recreation even on long trips – almost the way it is at home.
Munich Airport is approx. 35 km away and can be easily reached via public transport.
You can reach the airport information under +49 89 975-00 or www.munichairport.de
In the case of an alarm, please leave the room immediately. Please use the staircase and
follow the escape plan posted in the room.
Please fill out a registration form at the reception, which is obligatory according to the
registration law. We also need a copy of your identity card from you and your family who
are staying overnight with us.
Furthermore, we need a signature of the additional costs (smoking ban, loss of keys, etc.).
On the day of your arrival we ask you to observe the opening hours of the reception. These
are Monday to Friday from 07:30 am to 1:00 pm
On weekends and holidays our reception is closed, the keys are then in our key safes.
The room is available from 3:00.pm If you arrive earlier, please let us know in advance. We
will gladly try to make an earlier check in possible. If you are arriving outside the reception
opening hours, please check the information for late arrivals.
Our guests can order breakfast from our cooperation partner for delivery the day before.
You will find more info on this in your room tablet.
see MVV (public transport).
The telephone number of the railway information is Tel. +49 (0)180 6 99 66 33.
There is a bar on the ground floor that is open 24 hours.
bed linen change
Bed linen is changed every 7 days. If you wish a change of bed linen within this period,
please inform us at the reception.
Please report any defects in your room to the reception.
Our bar can be booked exclusively as a conference room if required.
Please feel free to inquire about this via email@example.com.
Sixt Car Rental, Werner Eckert Str. 11, 81829 Munich/Riem, Tel. +40(0)180 666 666
Münchner Bank eG, Karl-Hammerschmidt-Str. 44, 85609 Aschheim, Germany
netbank AG, Exhibition Centre, 81823 München, Germany
Stadtsparkasse Munich, Willi-Brand-Platz 5, 81823 München, Germany
We accept the following credit cards:
- EC card with PIN
- master card
clothes cleaning / laundry service
You are welcome to bring us your laundry to the reception. We cooperate with a laundry/wash house.
Medical on-call service Bavaria, Tel. 116 117
Free mineral water is available for you in the hotel room. We offer drinks in the bar and
Atrium. Please write these down on the beverage receipts and then throw them into the
designated receipt box in the bar.
On the day of your departure we ask you to leave the room by 11:00 a.m. and give us the
keys at the reception. On weekends or public holidays, we ask you to leave your keys in the
If you need the apartment longer than 11:00 a.m., you will be charged 50% of the room rate.
You have to leave the apartment at 3 o'clock at the latest.
The phone number is 112.
emergency exits and escape routes
You will find a corresponding notice in your room.
Information on various restaurants on site is available at the reception desk or under the
see alarm. The locations of the fire extinguishers can be found on the signs. The smoke
detector is located on the ceiling of your room. Please do not remove or cover them. The
guest bears the costs for manipulation of the smoke detector.
There is an ironing station in our laundry room. Washing machines and dryers are also
available for our guests. An ironing board and iron can be brought to the room on request
Each hotel room has free LAN and Wi-Fi access, please contact reception for more
information. For Wi-Fi access, please select the router "Golden Ball". You will find the password on your TV.
We will be happy to deposit your room key in the key depot. Therefore it is possible to arrive
24 hours. Please let us know in advance. We will be happy to store your room key,
information and access codes in the key depot.
letter paper and envelopes
Please contact the reception, we are happy to help.
lost property/found office
Lost property is kept at the reception desk. If you should lose anything outside, please
contact the central lost property office in Munich on +49 (0)89 23396045.
To store your luggage, please contact the reception desk.
If you arrive outside the reception opening hours (Monday to Thursday from 07:30 am to
5:00 pm, Friday to 3:00 pm), please let us know in advance. We will be happy to store your
room key, information and access codes in the key depot.
see conference room
The nearest pharmacies are:
SaniPlus Apotheke Riem
Willy Brandt Square 5
81829 München, Germany
Phone +49 89 89 87 81 0
Fax +49 89 89 87 81 30
85609 Aschheim, Germany
Phone: +49(0)89 9033939
At the entrance of the pharmacy there is a notice board with the emergency services of the
We have the most modern printers (A4/A3) available for you. If required, please contact
Pets are not allowed.
For information on bus and train services, visit MVV.
Please ask for replacement pillows at reception or at housekeeping.
Aral, Riemer Str. 360, Riem, Tel. +49 (0)89 907116
We have our own underground car park, here you can rent a parking space for 8 € per day
/ month 80,- €, depending on availability.
The parking spaces in front of the house are available free of charge.
The Post Office and Postbank are located at Saturnstraße 54, 85609 Aschheim, Germany.
We will be happy to accept your postal mail.
Our reception is located in the lobby and is at your disposal from (Mon - Fri) 7:30 am to
- internet service
- postal service
- franking service
- booking of the conference room / bar
- booking of a day ticket for the fitness center
- information about local restaurants
- information about shuttle to the airport
Please report any kind of defects in your room to the reception.
Smoking is strictly regulated by law and is therefore only permitted on the terrace and in all
open-air areas. Smoking is strictly prohibited in the entire building, rooms and public areas.
Please note that smoke detectors are installed throughout the house and that triggering the
smoke alarm has serious consequences.
see public transport
The entrance is on the 3rd floor near the wellness area. The sauna is open from 4:00 pm to
10:00 pm and is free of charge.
The use of a fitness studio (fee day 5, - € / month 45, - €) in the opposite house (Clever Fit
Aschheim, Karl-Hammerschmidt-Str. 32, 85609 Aschheim, Tel. +49 (0)89 90899494).
Each room has a flatscreen TV with Internet TV and radio.
Towels are changed every 7 days. If you wish a daily change of towels (for a fee) or if you
need to change towels within this time, please inform us at the reception or via tablet chat.
Taxi headquarters Munich, Tel. +49 (0)89 2161 0 or use the app freenow.
In the house you can use the dryer in the laundry room. Also washing machines and an
You can control the external blind of the window with the switch. If you hold the switch "up"
or "down" turned for longer than 2 seconds, the blind moves completely up or down. Our
blinds also react automatically to sun and wind.
In the house you can use different washing machines in the laundry room. There is also a
dryer and an ironing station.
In our wellness area you will find a sauna and a relaxation room. The entrance is on the 3rd
floor. The wellness area is always available free of charge, the sauna from 4:00 pm to 10:00 pm.