COVID-19 - Information

- Current 7-day incidence Munich County over 35 -

 

The 13th Bavarian Infection Protection Measures Regulation came into force on 07.06.2021 and was changed again on 20.08.2021. The following rule currently affects the Golden Ball as a hotel with a 7-day incidence over 35:

Requirement (§ 16 Accommodation)

Every overnight guest must present proof of testing before arrival and also for each additional 72 hours.

 

§ 4 Proof of test

1. A written or electronic negative test result of

a) a PCR-test done not more than 48 hours ago or

b) a POC-antigen-test (rapid test) done not more than 24 hours ago.

 

2. The following are exempt from the need to present proof of testing

a) guests with proof of vaccination (from 14 days after the second vaccination),

b) guests with written confirmation of proven recovery,

c) children up to their sixth birthday.

 

We kindly ask you to send us your negative test proof / vaccination proof / recovery proof by email (info@goldenball.de) before arrival.


Measures

We have taken some measures to ensure that we can continue to offer you a safe and pleasant living environment in the future. The health of our guests, employees and partners has first priority.
 

Contactless arrival / Check-in

Keys can be handed over without personal contact (key depots). Please let us know in advance and we will send you the corresponding codes.
 

Cash and contactless payment

You have the possibility of a cash and contactless payment. This can be done by bank transfer or by debiting your credit card (all major credit card providers). If you would prefer to pay on location, you can also do this cashless via our card reader.
 

Mobile guest service

You can send us your questions comfortably from your apartment via our tablet-chat - no need to go to the reception!
 

Cleaning of the apartment

Cleaning of the apartments is done according to all hygiene and precautionary measures. It is self-evident that our housekeeping staff wear mouth-nose-covers and gloves. In order to avoid contact, the cleaning takes place in the absence of the guests if possible. If you do not want your apartment to be cleaned or entered, please let us know.
 

Everything in the vicinity

Because our apartments have fully equipped kitchens, you can easily provide for yourself. Two supermarkets, a bakery and a drugstore are within walking distance (350m). But if you feel like eating out, we can recommend the Italian restaurant "La Zucca" just across the street. There you can eat on the spot or order takeaway food.

 

Relaxation room and sauna

Our relaxation room including sauna is open again. Due to the current incidence the number of visitors is limited and proof of testing must be provided in accordance with §4 (except for vaccinated and recovered persons).
 

Public areas / General rules

  • The public areas are disinfected at regular intervals.
     
  • In all public areas there is a mask obligation for guests (FFP2) and staff.
     
  • Guests and staff must keep a minimum distance of 1.5 meters in all public areas.
     
  • Disinfection dispensers are available in the public areas (entrance area, atrium and lobby).
     
  • There is a hygiene protection screen at the reception.
     
  • There are no crowds of people inside our house. The building is very spacious and contains only 42 apartments.

 

Pricing

We want to make it possible for you to find a home where and when you need it. Therefore we adjust our prices to the current situation. Please feel free to ask for a non-binding offer.

 

More flexible rebooking / cancellation

We understand that you want to remain flexible and we will take care of rebooking or cancellation in the best possible way for you. Please inform yourself about the current arrangements before you start your journey.

 

General safety and hygiene rules

Visitors are not allowed to visit hotels / serviced apartments:

  • Persons who have had contact with COVID-19 cases in the last 14 days
  • Individuals with unspecific general symptoms and respiratory symptoms of any severity.

 

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Our team is at your side even in these challenging times. We will gladly answer your questions or provide you with a non-binding offer. You can reach us at info@goldenball.de

 

STAY HEALTHY!