COVID-19 - Information

- The following points are valid from 03.04.2022 -
 

As of Sunday, 03.04.22, all corona-related measures will be dropped in the hotel and restaurant industry.

This means that proof before arrival is no longer necessary.



Golden Ball Measures

We have taken some measures to ensure that we can continue to offer you a safe and pleasant living environment in the future. The health of our guests, employees and partners has first priority.
 

Cash and contactless payment

You have the possibility of a cash and contactless payment. This can be done by bank transfer or by debiting your credit card (all major credit card providers). If you would prefer to pay on location, you can also do this cashless via our card reader.
 

Mobile guest service

You can send us your questions comfortably from your apartment via our tablet-chat - no need to go to the reception!
 

Cleaning of the apartment

Cleaning of the apartments is done according to all hygiene and precautionary measures. It is self-evident that our housekeeping staff wear mouth-nose-covers. In order to avoid contact, the cleaning takes place in the absence of the guests if possible. If you do not want your apartment to be cleaned or entered, please let us know.
 

Everything in the vicinity

Because our apartments have fully equipped kitchens, you can easily provide for yourself. Two supermarkets, a bakery and a drugstore are within walking distance (350m). But if you feel like eating out, we can recommend the Italian restaurant "La Zucca" just across the street. There you can eat on the spot or order takeaway food.

 

Relaxation room and sauna

Our relaxation room including sauna is open again, without any restrictions.

 

Public areas / General rules

  • The public areas are disinfected at regular intervals.
  • Disinfection dispensers are available in the public areas (entrance area, atrium and lobby).
  • There is a hygiene protection screen at the reception.
  • There are no crowds of people inside our house. The building is very spacious and contains only 42 apartments.

 

Pricing

We want to make it possible for you to find a home where and when you need it. Therefore we adjust our prices to the current situation. Please feel free to ask for a non-binding offer.

 

More flexible rebooking / cancellation

We understand that you want to remain flexible and we will take care of rebooking or cancellation in the best possible way for you. Please inform yourself about the current arrangements before you start your journey.

 

General safety and hygiene rules

Excluded from visiting hotels and lodging establishments are:

  • Individuals with confirmed SARS-CoV2 infection,
  • People subject to a quarantine measure and/or
  • People with COVID-19 associated symptoms (acute, nonspecific general symptoms, fever, loss of smell and taste, respiratory symptoms of any severity).

 

If you are entering Germany from a foreign country, please inform yourself about the current entry regulations.

 

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Our team is at your side even in these challenging times. We will gladly answer your questions or provide you with a non-binding offer. You can reach us at info@goldenball.de

 

STAY HEALTHY!